Collision Repair FAQs

No. California drivers have the right to choose the repair facility that works on their vehicle. An insurance company may recommend a repair shop, but you are not required to use a specific facility.

Body Worx Collision offers complimentary collision-repair estimates. Appointments are recommended so our team can give your vehicle the appropriate time and attention, but contact us if you need help determining the best way to have the damage inspected. Some estimates may require additional inspection or disassembly before the complete repair scope can be determined.

Our refinishing process uses computerized color-matching and professional paint equipment to help achieve a consistent match with the vehicle’s existing finish. Final color matching may include tinting, blending, polishing, and quality-control inspections.

Covered workmanship is backed by a written lifetime warranty for as long as you own the vehicle. Specific warranty terms, coverage, and exclusions are provided with the final repair documentation.

Repair time depends on the severity of the damage, required disassembly, parts availability, insurance review, supplemental approvals, refinishing requirements, and any diagnostic scanning or calibration procedures needed for the vehicle. Our team provides updates as the repair plan and schedule develop.

In many cases, yes. Let our team know about any additional body, paint, cosmetic, or related work you would like us to evaluate. We can review the request and let you know whether it can be incorporated into the existing repair plan.

We repair a wide range of domestic, import, luxury, and specialty vehicles. Repair capability can depend on the vehicle, construction materials, required equipment, available repair procedures, and the nature of the damage. Contact us with your vehicle information if you have questions about a specific repair.

Body Worx Collision is an I-CAR Gold Class recognized collision repair facility, and our team completes ongoing role-specific training for modern vehicle structures, materials, repair procedures, and refinishing systems.

Parts selection depends on the vehicle, repair plan, parts availability, insurance claim requirements when applicable, and customer authorization. Our team reviews the available options and explains relevant differences before the applicable repairs proceed.

Yes. Our team can document vehicle damage, prepare repair estimates and supplemental documentation, communicate with the insurance carrier when applicable, and keep you informed as the repair plan develops. Insurance coverage, claim authorization, deductibles, and payment decisions remain the responsibility of the insurance company and policyholder.